Quality Handmade Bodhráns & Tippers

Terms & Conditions

Customer Care

Our terms and conditions comply with UK legislation, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. They are designed to ensure that our customers can shop with us in safety and security.


All prices are in £ sterling inclusive of any tax charges, and exclusive of delivery and insurance charges. You may pay by any major credit card or debit card via PayPal, however a PayPal account is not required. Prices, offers and products are subject to availability and may change.

Accepting orders and security

When you place an order we treat it as an offer to buy. We will send an e-mail to confirm receipt. If we accept your order, we will also send you a confirmation e-mail with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.
In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with external agencies to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method.


You have the right to cancel your order within 14 calendar days of placing it. If the goods have been despatch before we receive notice of your cancellation of the order you are required to ensure their safe return to us, at your own cost, within 14 calendar days of notifying us of your desision. A refund will be made of the cost of the goods and standard delivery charges, subject to a reduction for goods which show evidence of use beyond the handling necessary to see whether the goods are as expected. Refunds will be made within 14 days of receipt of returned goods.


Sales on the web site are governed by Scottish law and you agree to submit any dispute to the non-exclusive jurisdiction of the Scottish courts. All orders are subject to these terms and conditions and no amendments will be accepted by us.
These terms and conditions only cover this web site. Any links within this site to other web sites are not covered by this policy and we accept no responsibility or liability for the content of the web sites that are not under our control.
These terms and conditions do not affect your legal rights.

Web site terms of use

We do not guarantee that this web site will be compatible with all our customers' computers. Our Company or allied distributors and manufacturers own the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else.
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